Mediatel Data User Agreement

Effective Date: 01.01.2025
Last Updated: 28.02.2025

Welcome to Mediatel Data. This User Agreement ("Agreement") governs your use of our website and services. By accessing or using our platform, you agree to the terms outlined below.

1. Acceptance of Terms

By using the Mediatel Data website ("Website"), you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, please discontinue use immediately.

2. Services Provided

Mediatel Data provides contact center solutions, AI-powered analytics, workforce management tools, and related business services ("Services"). These Services are subject to updates and modifications at our discretion.

3. User Responsibilities

You agree to:

• Use our Services only for lawful purposes.
• Provide accurate information when required.
• Not engage in any activity that could harm, disrupt, or interfere with the Website or its users.
• Not attempt to reverse-engineer, modify, or distribute our Services without permission.

4. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our Services, you consent to data processing as described in our Privacy Policy.

5. Intellectual Property Rights

All content on the Website, including trademarks, text, graphics, and software, is the exclusive property of Mediatel Data or its licensors. You may not copy, modify, or distribute any content without prior written consent.

6. Account Security

If you create an account on our platform, you are responsible for maintaining its confidentiality. Notify us immediately if you suspect unauthorized access.

7. Service Availability & Changes

We reserve the right to:

• Modify or discontinue any part of the Website or Services without notice.
• Restrict access to certain areas of the Website.
• Suspend or terminate accounts for violations of this Agreement.

8. Limitation of Liability

Mediatel Data is not liable for:

• Any indirect, incidental, or consequential damages resulting from your use of the Website or Services.
• Any inaccuracies, delays, or interruptions in the Services.
• Any unauthorized access to or use of our servers and stored information.

9. Governing Law & Dispute Resolution

This Agreement is governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through arbitration in [Your City], unless otherwise required by applicable laws.

10. Changes to This Agreement

We may update this Agreement at any time. Changes take effect upon posting. Continued use of the Website signifies your acceptance of any modifications.

11. Contact Us

For questions or concerns about this Agreement, contact us at:
Email: support@mediatel.ro
Phone: +40 21 233 45 33
Address: Chiscani Street, no. 25-27, Sector 1, Bucharest Romania

By using our Website and Services, you agree to comply with this User Agreement. Thank you for choosing Mediatel Data!

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