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Your Trusted Partner in Customer Interaction Technology

For over 29 years, Mediatel Data transformed Total Experience (TX) with AI-driven solutions that enhance all interactions across Europe, North America, South America, Africa, and Asia. Our AI-powered tools streamline customer service operations, optimizing performance, reducing agent effort, and improving service quality. By seamlessly integrating AI, automation, and omnichannel capabilities, we empower businesses with cutting-edge contact center solutions that drive efficiency and elevate customer experiences.
Meet our team
Mediatel Vision

Our Vision

To shape the future of customer interactions by delivering intelligent, scalable, and innovative solutions that enhance efficiency and customer satisfaction.
Mediatel Misstion

Our Mission

We empower businesses with advanced contact center technology, enabling seamless interactions across voice, text, and AI-driven channels. Our goal is to optimize operations, elevate customer experiences, and drive measurable success for our clients.
Mediatel Presence

Our Presence

With a strong presence across Europe, Mediatel Data collaborates with strategic partners in France, England, and beyond, delivering best-in-class solutions that adapt to diverse business needs. Our technology is trusted by organizations worldwide, helping them stay ahead in an ever-evolving digital landscape.
Mediatel Global Presence

Celebrating Our Success

Recognized for innovation and excellence, Mediatel Data has received industry-leading awards for our AI-powered and omnichannel contact center solutions. These accolades reflect our commitment to delivering cutting-edge technology that enhances customer experiences and drives business success.
CCaaS Product of the Year
Romanian Contact Center Awards
Customer Conversational AI Excellence
Stevie Award Winner
Romanian Contact Center Awards
Stevie Award Winner
Europeean Customer Centricity
Europeean Customer Centricity

Meet our team

Behind every innovation at Mediatel Data is a team of passionate professionals with deep expertise in the contact center industry, AI, and customer experience technology. With decades of experience, we understand the evolving challenges businesses face and are committed to delivering solutions that balance cutting-edge technology with real-world customer needs.

Dan Mazilu - Mediatel Data
CEO & Founder
Adrian Mindreanu
customer experience manager
Ion Ostafe
Chief Information Officer (CIO)
Bogdan Ilinca Mediatel
Projects & Operation Manager
Bogdan ilinca Mediatel
product owner
Lidia Goliseschiu mediatel
Marketing Manager
Amalia Neamtu Mediatel
Sales manager
Customer Support manager

Our locations

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UK
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Slovenia
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Serbia
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Slovacia
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Grecee
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North Africa
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Bulgaria
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Moldova
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Uzbekistan
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France

Contact Us

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